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Privacy
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| City Super Limited is committed to safeguarding the privacy of customers in accordance to the Hong Kong Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong. When you register as pre super ecard members, the information provided is automatically submitted to city’super. All personal data are used for city'super internal use only. Periodically, we send out a newsletter keeping you abreasted of new products, special offers and other special promotions at city'super. |
Types of Personal Information Collected
To be a pre super ecard member, you are required to fill in your name, gender, email address, contact number, HKID number (first 5 digits), mailing address, birthday, nationality, city'super card number, favourite product categories. Any information that we collect will be used for internal use only, and will not be disclosed outside city'super in any way that can identify you. Refusal to provide such information may deny you of access to certain parts of our web site, or may render us unable to handle any application or request you are making, or may otherwise defeat the objectives of your visit. Using credit cards (VISA, Master Card, city'super card) to pay your orders, you are required to input your credit card data which will be securely encrypted and transmitted directly to the credit-processing bank for payment authorization. We assure that we will not access to your credit card data. |
Use of Personal Information Collected
We aim to serve you the best and customize the related services to you by collecting your personal information. We keep track of your purchase records and monitor site usage to help us improve our services. All information, sales figure and statistics collected from our customers are only for our internal use only. We may use this information to notify you about new product, special offers and other special promotions, the business partners or advertisers are able to use any information collected from city'super web site. |
Information Security
Who will have access to the information? When you provide your personal information to us, only authorized city'super staff have access right to retrieve customer personal information for carrying out their job duties. No business partners and other third parties are allowed to access to your personal information. We will use Secure Socket Layer (SSL) provided from Hongkong Bank to encrypt your personal information before it is transmitted to us. Only authorized persons will have access to the personal information in our records. To protect customers' data, the credit card authentication and payment authorization will be conducted in a secure session directly with the processing bank. City Super Ltd will have no record of such data. Always remember to sign out of your account and close your browser window when you have finished your work. Our timeout forced logout will ensure no one can access to your personal information and correspondance. |
Update of Personal Information
You can change your login password automatically by accessing "My Profile" at our web site. Your new login password will be encrypted we recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or e-mail. To update personal information, you can click into "My Profile" or send us e-mail via contact@citysuper.com.hk in no time. |
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